Privacy Policy
Last Updated: April 1, 2024
At OPTA LLC (hereafter “Opta”, “we”, “us”, “our”), we respect your privacy and take all necessary measures to protect the personal data of those who are visiting our website accessible at https://optaglobal.com/ (the “Website”) and using our services via the web application, browser extension or mobile applications (the “Interface”).
This Privacy Policy (the “Privacy Policy,” the “Policy”) is intended to inform you about the processing of your personal data and share with you practical guidelines on how you can minimize personal data provided to us. Privacy Policy applies to all your interactions with us via our Website, App, and Interface.
KEY TAKEAWAYS:
- Opta does not collect and store personally identifiable data, such as first name, last name, street address, or date of birth.
- Opta might have your email if you provide it to us for product updates subscriptions or while communicating with our Customer Support team. We never cross-link your emails to your other personal data that Opta might collect.
- Opta collects non-identifiable public on-chain data, like transaction details, assets held in the wallet, and other information, to provide you services via the Opta app and web interface.
- Opta collects non-identifiable off-chain data, like device type, browser version, IP address, etc. This is to help drive production vision, not track. We do our best to store your IP addresses only in hashed versions and for no longer than 14 days in our logs.
HOW TO PRESERVE YOUR PRIVACY:
- If you don’t want us to know your email, please don’t use our services or send us a request/query. We encourage you to access our Support team not through email or social networks;
- Opt out of app usage analytics to minimize collection of your product usage data;
- Turn off notifications for the Opta products in the Settings section of your device
- You can replace the default provider with any custom node and control which RPC your data is shared with.
WHAT INFORMATION WE COLLECT
We want to share with you how we collect personal data at the different stages of your user journey and advise on how you can preserve your privacy.
- WHEN YOU BROWSE OUR WEBSITE
AUTOMATICALLY COLLECTED DATA :
Log Information:
Browser Information
Information related to Browser headers, type of browser, and locale.
IP address
In cases when it is possible, Opta stores IP addresses in a hashed version, e.g. IP addresses are stored in logs in a hashed version.
Device Information
Information about the computer or mobile device you use to access our Interfaces, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
INFORMATION YOU PROVIDE TO US
When you write to us through our Contact Us section or subscribe to any of our newsletters or offer emails.
If you want to preserve the highest level of your privacy, please refrain from providing us with your email address. If you are subscribing to our updates, please be sure your email doesn’t contain your name, surname, date of birth, or other data that can identify you.
- WHEN YOU USE OUR INTERFACES
AUTOMATICALLY COLLECTED DATA :
Log Information:
Browser Information
Information related to Browser headers, type of browser, and locale.
Device Information
Information about the computer or mobile device you use to access our Interfaces, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
IP address
In cases when it is possible, Opta stores IP addresses in a hashed version, e.g. IP addresses are stored in logs in a hashed version.
Location
City, Country
Product Usage Information
Behavioral data related to your use of the Interface (including, in particular, and depending on the case, data related to how you interact with our Interface, content viewed, features accessed, your status on our Interface, DApp launches, taps, clicks, scrolling data, etc.).
Engagement Data
Information relating to Opta campaigns and User interactions. Clicks on Opta’s advertisements, Opta’s advertisement impressions viewed, audiences or segments to which an advertisement campaign is attributed, type of ads and the webpage from which such ads were displayed, and webpages on Opta’s website visited by you.
Push token (device token)
We rely on Apple and Google’s push notification systems. To send notifications to a given wallet, we must persistently store device tokens (an anonymised string) and the list of wallet addresses subscribed to notifications from that device.
Anyone who wishes to avoid processing Push token data entirely can turn off push notifications for the Opta Products in the Settings section of your device, so we will not be able to process your Push token ID generated based on your device information.
INFORMATION WE COLLECT FROM OTHER SOURCES
Publicly-available Blockchain Data
We collect your publicly available blockchain (transaction details, assets held in the wallet, and other information) to reflect at the Interface actual data related to your portfolio.
INFORMATION YOU PROVIDE TO US
Wallet Information
Your public wallet address is provided while connecting the wallet to the Interface.
Contact details
Email address: in case you want to connect your wallet via email address, or in case you provide your email address to our Customer Support team to resolve your request.
Social network account names: we can receive this information from you while you communicate with our Customer Support team via Discord or X (Twitter).
Opta doesn’t link your contact details with the public wallet addresses unless you provide this data together; in case it happens, we never share such data with third parties and keep it strictly confidential for you.
Communications
Information provided by you to our Customer Support team.
HOW WE USE YOUR INFORMATION
We may collect and use personal information for the following purposes:
- Providing and Improving Our Products: We use your information to provide and improve our products, services, and features. This includes analysing usage data, identifying trends, and enhancing the user experience.
- Communication: We may use your information to communicate with you, including responding to your inquiries, providing updates about our products and services, and sending marketing communications that we believe may be of interest to you.
- Security: We use your information to maintain the security of our products, services, and users. This includes detecting and preventing fraud, abuse, and other illegal activities.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests from authorities and protecting our rights and interests.
- Research and Development: We may use your information for research and development purposes, including improving our products and services and developing new features and technologies.
- Aggregate Data: We may aggregate and anonymize your information for statistical, analytical, and research purposes. This aggregated data does not personally identify you and may be shared with third parties.
The same personal data can be processed on a different legal basis, depending on its use and collection purposes.
HOW WE PROTECT AND STORE INFORMATION
We endeavor to protect the privacy of the personal data we hold in our records. However, unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. We protect your personal data from potential security breaches by implementing specific technological security measures, including encryption, firewalls, and secure socket layer technology. We also seek to protect personal data by refraining from collecting personal data where possible. However, these measures do not guarantee that your personal data will not be accessed, disclosed, altered, or destroyed by a breach of such firewalls and secure server software.
WE DO NOT AND WILL NEVER STORE YOUR WALLET PASSWORD, PRIVATE KEY, OR SEED PHRASE TO YOUR WALLET. IF YOU LOSE ACCESS TO BOTH YOUR PASSWORD AND SEED PHRASE, WE WILL BE UNABLE TO HELP YOU ACCESS YOUR WALLET, AND ANY ASSETS HELD IN THE WALLET MAY BE PERMANENTLY IRRETRIEVABLE. WE URGE YOU TO KEEP THIS INFORMATION SAFE BY NOT DISCLOSING YOUR SECURITY CREDENTIALS OR LEAVING YOUR WALLET OPEN IN AN UNSECURED MANNER.
We retain your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy. Please note that we don’t store any data related to the user for longer than five (5) years after the user erased his wallet (account). All data contained in logs is stored only for fourteen (14) days.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
You have certain rights with respect to your personal data, including those set forth below. For more information about these rights or to submit a request, please email contact@optaglobal.com or send your request via Interface finding in the App Settings “Feedback & Support” option. In some cases, we may also need you to provide us with additional information, which may include personal data, if necessary, to verify your identity and the nature of your request.
- Access: You can request more information about the personal data we hold about you and request a copy of such personal data. You can also access certain of your personal data by visiting the Interfaces.
- Rectification: If you believe that any personal data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can correct some of this information directly by editing them on the Interfaces.
- Erasure: You can request that we erase some or all your personal data from our systems, provided that this will not erase any personal data you have submitted to the Ethereum network.
- Withdrawal of Consent: If we are processing your personal data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time by sending your request to contact@optaglobal.com or accessing our Customer Support team.
- Portability: You can request a copy of your personal data in a machine-readable format. You can also request that we transmit the data to another controller where it is technically feasible.
- Objection: You can contact us to let us know that you object to the further use or disclosure of your personal data for certain purposes.
- Restriction of Processing: You can ask us to restrict further processing of your personal data.
- Right to File Complaint: You have the right to lodge a complaint about Opta’s practices with respect to your personal data with the supervisory authority of your country or European Union Member State.
THIRD-PARTY LINKS AND SERVICES
We may integrate technologies operated or controlled by other parties into parts of Interface. For example, Interface may include links that hyperlink to websites, platforms, and other services not operated or controlled by us. Please note that when you interact with these other parties, including when you leave the Interface, e.g. using DApp browser or launching transactions via third-party providers, those parties may independently collect information about you and solicit information from you. You can learn more about how those parties collect and use your data by consulting their privacy policies and other terms.
COOKIES AND OTHER TRACKING TECHNOLOGIES
Some device data, service data and third-party source data are collected through the use of first or third-party cookies and similar technologies. We do not collect, retain, or share data regarding a particular user’s activity across multiple websites or applications not owned by Opta. For more information, please see Opta’s Cookie Policy.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com .
TRANSFERS OF PERSONAL DATA
Services are hosted and operated in part in the United States (“U.S.”) through Opta and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services and providing your information, you acknowledge that any personal data about you, regardless of whether provided by you or obtained from a third party, may be provided to Opta in the U.S. and may be hosted on U.S. servers. We will take all steps reasonably necessary to ensure that your information is treated securely and by this Policy. One such step we may take to ensure the security of your personal data in the event that a transfer may not be subject to the same protection in the EEA or Switzerland is to enter into specific contract clauses approved by the European Commission which ensure your personal data is given the same protection it has in Europe.
CHILDREN’S PERSONAL DATA
The Services are intended for a general audience and are not directed at children. We do not knowingly receive personal data (as defined by the U.S. Children’s Privacy Protection Act, or “COPPA”) from children. Consistent with the requirements of COPPA, if we learn that we have received any information directly from a child under age 13 without first receiving his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Site. Subsequently, we will delete that information. If you believe we have received personal data about a child under the age of 18, please contact us at contact@optaglobal.com .
CHANGES TO THIS POLICY
We may modify this Privacy Policy from time to time which will be indicated by changing the date at the top of this page. If we make any material changes, we will notify you through a notice on our Website or other Interface before the change becomes effective or as otherwise required by law.
СONTACT US
If you have any questions about this section or our data practices generally, please contact us using the following information:
- Email address for contact: contact@optaglobal.com
CALIFORNIA PRIVACY RIGHTS
Under the CCPA, you have the following rights:
- Right to Information/Know You can request whether we have collected your Personal data, and in certain cases, the following information about how we have collected and used your Personal data during the past 12 months:
- The categories of Personal data we have collected.
- The categories of sources from which we collected personal data.
- The business or commercial purpose for collecting, sharing, and/or selling Personal data.
- The categories of Personal data that we sold or disclosed for a business purpose.
- The categories of third parties to whom Personal data was sold, shared, or disclosed for a business purpose.
- Right to Access. You can request a copy of the personal data that we have collected about you during the past 12 months.
- Right to Correction. You can request that we correct inaccurate Personal data that we have collected about you.
- Right to Deletion. You can ask us to delete the personal data that we have collected from you.
- Right to Opt-Out of Tracking for Targeted Advertising Purposes. While we do not sell Personal data for money, like many companies, we use services that help deliver targeted ads (also known as interest-based ads) to you, as we have described in the “How We Use Your Personal Data” section above. The CCPA classifies our use of some of these services as “sharing” your Personal data with the advertising partners that provide the services, from which you have the right to opt out.
- Right to Non-discrimination. You are entitled to exercise the rights described above free from discrimination prohibited by the CCPA.
HOW TO EXERCISE YOUR RIGHTS
- Right to Information/Know, Access, Correction, and Deletion. You can exercise any of these rights by submitting a request through our Privacy Request Form
- Right to Opt-Out of Tracking for Targeted Advertising Purposes. You can submit requests to opt out of tracking for targeted advertising purposes by using our Cookie Management Center. Your request to opt out will apply only to the browser and the device from which you submit the request.
Verification of Identity. We will need to verify your identity to process your information/know, access, correction, and deletion requests and reserve the right to confirm your California residency. To verify your identity, we will generally either require the successful login to your account or the matching of sufficient information you provide us to the information we maintain about you in our systems. Although we try to limit personal data collected in connection with a request to exercise your rights, certain requests may require us to obtain additional personal data from you. In certain circumstances, we may decline a request to exercise the right to know and the right to deletion, particularly where we are unable to verify your identity.
Authorized Agents. Your authorized agent may request on your behalf upon our verification of the agent’s identity and our receipt of a copy of the valid power of attorney given to your authorized agent under California Probate Code Sections 4000-4465. If you have not provided your agent with such a power of attorney, you must provide your agent with written and signed permission to exercise your CCPA rights on your behalf, provide the information we request to verify your identity, and provide us with written confirmation that you have given the authorized agent permission to submit the request.
Cookies Policy
Effective: April 15, 2024
Please remember that your use of the Services and access to our Site is at all times subject to our Terms of
Service and Privacy Policy, which incorporate this Cookie Policy. Any terms we use in this Cookie Policy
without defining them have the definitions given to them in the Terms of Service and Privacy Policy.
A. Cookie Policy
The Site use cookies and similar technologies such as clear GIFs, JavaScript, and local storage. Cookies
are small files – usually consisting of letters and numbers – placed on your computer, tablet, phone, or
similar device, when you use that device to visit a website. We will refer to cookies and similar technologies
simply as “Cookies” for the remainder of this Cookie Policy. We use Cookies to enable our servers to
recognize your web browser and tell us how and when you visit and otherwise use the Site, to analyze
trends, and to learn about our user base.
We may combine non-personally identifiable information collected through cookies with other Personal
Information that we have about you, for example, to tell us whether you have a Wallet in use in our Services.
We may also supplement the information we collect from you with information received from third parties
in order to enhance our Services, or to offer you information that we believe may be of interest to you.
Where we use Cookies to collect information that is personally identifiable, or that can become personally
identifiable if we combine it with other information, the Privacy Policy will apply in addition to this Cookie
Policy.
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. Most browsers have
an option for turning off the cookie feature, which will prevent your browser from accepting new cookies,
as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance
of each new cookie in a variety of ways. You can delete all cookies that are already on your computer and
you can set most browsers to prevent them from being placed. If you do this, however, you may have to
manually adjust some preferences every time you visit a site and some services and functionalities may not
work. We strongly recommend that you leave cookies active, because they enable you to take advantage of
the most attractive features of the Services.
Further information on cookies can be found
at http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm, https://ico.org.uk/for-thepublic/online/cookies/, or http://www.allaboutcookies.org/.
Please reference the chart and general description below to learn more about the kinds of cookies we use
and for what purpose.
B. WHAT TYPES OF COOKIES DO WE USE AND FOR WHICH PURPOSES?
We use the following types of Cookies:
• Essential Cookies
These are cookies that are required to provide you with features or services that you have requested.
For example, Cookies that enable you to log into secure areas of our site or use a shopping cart.
Disabling these Cookies will encumber the Site’s performance and may make certain features and
services unavailable.
• Performance/Analytical Cookies
Performance/Analytical Cookies allow us to understand how visitors use our Site such as by collecting
information about the number of visitors to the Site, what pages visitors view on our Site, how long
visitors are viewing pages on the Site, and other preferences of users of our Site.
Performance/Analytical Cookies also help us measure the performance of our advertising campaigns
in order to help us improve our campaigns and the Site’s content for those who engage with our
advertising.
• Advertising Cookies
Advertising Cookies collect data about your online activity and identify your interests so that we can
provide advertising that we believe is relevant to you. These are typically in the form of Cookies placed
by a third party on your device and may provide information to those third parties about browsing habits
that may help identify if certain services that such third parties provide are being used, identify your
interests, retarget you and serve advertisements that are relevant to you. We do not have control or
access to such third party Cookies. If you look at one page on our Site, an advertisement may be
delivered to you on our Site or on other sites, for products referenced on that page or for similar products
and services. We do not engage in retargeted advertising for children users of our Site.
Opt-out options are also available on the websites of the Network Advertising Initiative (NAI), the Digital
Advertising Alliance (DAA) and the European Digital Advertising Alliance (eDAA).
Session Cookies and Persistent Cookies
The types of Cookies described above may be “session Cookies” which are temporary Cookies that are only
stored on your device while you are visiting our site or “persistent Cookies” which are Cookies that are
stored on your device for a period of time after you leave our site. The length of time a persistent Cookie
stays on your device varies from Cookie to Cookie. We use persistent Cookies to store your preferences so
that they are available for the next visit, and to keep a more accurate account of how often you visit our
Site, how often you return, how your use of the Site may vary over time, and measure the effectiveness of
advertising efforts. Through these Cookies, we may collect information about your online activity after you
leave our Site. Just like any other usage information we collect, this information allows us to improve the
Services and customize your online experience. Your browser may offer you a “Do Not Track” option,
which allows you to signal to operators of websites and web applications and services (including behavioral
advertising services) that you do not wish such operators to track certain of your online activities over time
and across different websites. Our “Do Not Track” policy is part of our Privacy Policy and can be located
there.
C. What is the Google Analytics Cookie and how is it used?
Our Site use Google Analytics, a web analysis service provided by Google Inc. (“Google”) which is based
on Cookies technology. The information generated by the Cookie is usually sent to a Google server in the
USA, where it is stored. Because IP anonymization is activated on this website, your IP address is
abbreviated after being received by Google. On behalf of Opta, Google will use the generated information
to evaluate your use of the website, to compile reports on website activities, and to provide the website
operator with additional services connected with website and Internet use. The IP address transmitted by
your browser in connection with Google Analytics is not collated with other data by Google. To opt out of
being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
D. COOKIE SETTINGS
You can decide whether or not to accept Cookies. One way you can do this is through your internet
browser’s settings. To find our more information about Cookies, including information about how to
manage and delete Cookies, please visit https://ico.org.uk/for-thepublic/online/cookies/ or http://www.allaboutcookies.org/.
To explore what Cookie setting are available to you, look in the “preferences” or “options” section of your
browser’s menu.
If you have any queries regarding this Cookie Policy please contact us at contact@optaglobal.com
Opta Global